Community tech help · Washington, DC
We pair you with a verified Guide who teaches you, step by step, until you feel confident doing it yourself.
Learn more
Guides and Explorers
Neighbors helping neighbors
Phone Pro
4.9 / 5 from 38 sessions
I love helping neighbors feel at ease with their phones. We go one small step at a time, and no question is too small.
Neighbor and learner
4.8 / 5 from 6 sessions
Good to know: Explorers earn points toward local discounts for good-behavior ratings.
The problem
Technology moves fast. Plenty of capable people are left feeling stuck, and they deserve better than a manual or a hold queue.
The bridge
Guides teach you, not just do it for you. You leave every session knowing how to do it yourself.
Step 1: Tell us what you want to learn
Step 2: Choose a verified Guide you like
Step 3: Learn, then rate each other
Step one
Pick as many as you like. You can always change your mind later.
Nothing selected yet. Choose a topic above to get started.
Step 1: Pass the ID and background check.
Step 2: Tell us what you need help with.
Step 3: Choose your Guide, Zoom or in person, and how long.
Step 4: Learn, pay securely on the site, and rate each other.
Step 1: Pass the ID and background check.
Step 2: Build your profile with your skills and a short bio.
Step 3: Choose paid or volunteer, and pick your times.
Step 4: Teach a session, then rate each other (get paid or log service hours).
For schools and volunteers
Every volunteer session is logged and verified, so students and service offices get a clear, trustworthy record.
Sample levels shown for this prototype.
First sessions completed
Steady hours and strong ratings
Top ratings and verified hours
Sample impact letter
Letters never name the Explorer.
Safety goes both ways. Everyone in the network is protected.
Guides and Explorers both complete an ID check and a background check, so no one, young or old, has to feel unsafe.
Guides show a first name and last initial; Explorers can use a nickname. Full details are shared only after a booking is confirmed.
Meet by Zoom or in a library or senior-center common area. Never at a private home.
Sessions run 15 to 60 minutes. In-person sessions have a check-in and a check-out, and either person can end a session at any time with no penalty.
Explorers can add a family member or caregiver (optional) who receives session confirmations.
One tap on every page. The session is paused right away while we review.
Patience, clarity, and respect are rated by both sides. Disrespect from either side has consequences.
Pay only on the site through Stripe or PayPal. We never see or store card details. No cash, gift cards, or direct transfers. Guides never ask for passwords, bank info, or codes.
We never sell your information. Delete your account and data anytime.
Report a problemStories from our community
Sample stories for this prototype.
“I was scared of pressing the wrong button. My Guide taught me one step at a time, and now I video call my grandkids every Sunday.”
What they gained
5 out of 5 stars
“I finally set up my email and backed up my photos. I did it myself, and my Guide just made sure I felt confident.”
What they gained
5 out of 5 stars
“Helping someone video call their family beats any paycheck. I learned to explain things simply, and it comes up in every interview.”
What they gained
5 out of 5 stars
“I volunteer for my school's service hours. My impact letter described real problems I solved, which made my application stronger.”
What they gained
5 out of 5 stars
Join your neighbors
Tell us a little about you. There is no pressure and no deadline, and you decide when to book your first session.
Guides and Explorers both complete an ID and background check before their first session.